Capgemini has won a long-term IT outsourcing contract with Nokia Siemens Networks. Capgemini Outsourcing Services, a subsidiary of the French IT services group, will provide order management services to NSN.
The French company will provide services including preparation for delivery, customer order management, distribution and customer invoicing, while customer-facing activities will remain with NSN. As per the deal, 400 employees from NSN will be joining Capgemini’s supply chain services teams from several countries including Brazil, China, Finland, Germany and India.