Shepway District Council has issued a tender for the procurement of information and communications technology, or ICT, support services. The scope of the deal includes: servers, databases, desktops, laptops, printers, end user devices, smart phones, wide area and local networking, telephony, data centre management, disaster recovery, security, e-mail, archive backup and recovery, storage area networks, application support of a typical portfolio of local government applications, MS Windows and MS Office support, projects and programmes, help desk, and ITIL service management.