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Österreichische Volksbanken AG boosts IT-efficiency through outsourcing to Kapsch

Österreichische Volksbanken AG has awarded Kapsch BusinessCom a contract for operation of its Office IT landscape. The outsourcing agreement concluded for 60 months encompasses a total of 2,500 desktops, operation of the central infrastructure in redundant data centres as well as services involving helpdesk, IT process control, network and telephony infrastructure. The outsourcing agreement also includes the takeover of 26 staff members from ÖVAG's IT team.

In 2010 Kapsch supplied the cabling and network/telephony infrastructure for the new headquarter of Österreichische Volksbanken AG and is now responsible for servicing this equipment. Stepping up cooperation thus allows the two companies to continue their successful partnership. Kapsch is also an important partner for ARZ, the core banking data processing centre for IT services within the Volksbanken network.

Source: Kapsch BusinessCom

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