Centrelink suffered a power outage to a data centre in Canberra last Friday morning that crippled phone, web and face to face services nationwide. Staff were said to be sent home early for at least one Canberra branch and were kept in the dark about what had happened. “Our call centres and online services have been most significantly affected by this outage,” confirmed Centrelink general manager, Hank Jongen.

The power outage to the data centre and the 21 minute blackout in Tuggeranong Valley was caused by a fault at a substation - a responsibility of ACT’s power company ActewAGL - in Canberra suburb Wannisassa.

Source: IT Wire

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