Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, and Bayer Business Services, recently signed a contract for the provision of IT services from India. Bayer Business Services is the global competence center for IT and business services of the Bayer group, a global enterprise with core competencies in the fields of health care, nutrition and high-tech materials, headquartered in Germany. The contract includes global application development and services, as well as infrastructure services including service management and will run over a period of five years.
Under the terms of the contract Capgemini will take over the operations of Bayer Business Services’ captive IT service center in Mumbai, India, with approx 550 employees. The contract was signed between the legal entities Capgemini Deutschland GmbH and Bayer Business Services GmbH.
During an intensive tender process Capgemini was selected as sole provider out of a range of Indian and global competitors due to its ability to provide a strong solution for offshore services in India through its Rightshore delivery model, together with a holistic HR solution and its industrialisation and rationalisation approach. Capgemini will support the global business units of Bayer Business Services by supporting the 120,000 IT users of the Bayer Group worldwide, with a global team primarily from India but also with local support from Germany, USA, Brazil and China.