Civica provides the platforms - ranging from day to day management of IT systems and infrastructure to complete voice and data integration - to help its customers, including over 90 percent of local authorities and police forces in Great Britain, respond to the requirement to improve service delivery despite restricted budgets.
Every year Civica's systems manage £40 billion of local revenues, more than one million properties, and collaboration for more than 500,000 students across the length and breadth of Great Britain. The connectivity provided by TelecityGroup's Manchester facility, including access to the major national carriers and ISPs, ensures that Civica can help its customers across the region transform the cost and resilience of service delivery including a new generation of efficient and personalised self-service channels.
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