Change is the motto of Transport for London's (TfL) new chief information officer Ian Campbell as he prepares his team in the run-up to the 2012 Olympic Games. In his first interview since joining TfL, Campbell tells Computer Weekly about his vision for TfL's 500-strong IT department, which is supported by a service budget of about £100 million for 2010-11.
Campbell says he is endorsing certain aspects of IT that he has inherited - such as a thin-client roll-out based on Neoware technology, now nearing completion - but he is ensuring that the organisation does not rush to centralise everything. Similarly, he is not looking to make drastic changes to the organisation's systems portfolio, which TfL has customised over time. "If I adopt the one-size-fits-all approach I will be very unsuccessful here. The front-end customisation we have added to our systems has to be there, or else there is a risk that the overall service will be compromised, though it might look cheaper on a budget line," he says.
Source: Computer Weekly