Outsourcing is the lifeblood of IT. The prevailing theory is that outsourcing saves companies money and enables them to engage a broader pool of IT skills and talent than they could in-house. However, the results from a new survey challenge that perception. Lieberman Software surveyed IT professionals at the InfoSecurity Europe 2012 conference and found that 771% of organizations outsource a “significant portion” of their IT needs. However, confidence in outsourcing is not as high as you’d think.
Although outsourcing is often seen as a cost-cutting measure, 42% of the survey respondents reported that outsourced projects ended up costing more than originally planned—16% claimed the costs were “significantly more”. That doesn’t necessarily mean that it was more expensive than hiring, training, and retaining in-house talent for the same project, but it still reflects poorly on IT outsourcing in general.
Source: PC World