LiveOps Selects Digital Realty Trust Turn-Key Datacenter Facility to Support Call Center Infrastructure
Digital Realty Trust, Inc. (NYSE: DLR) has announced that LiveOps (www.liveops.com), the leading provider of home agent call center management solutions, has selected a Digital Realty Trust Turn-Key Datacenter Facility to house mission-critical IT infrastructure. Digital Realty Trust's Turn-Key Datacenter Facilities are move-in ready, physically secure facilities with the power and cooling capabilities to support critical enterprise applications. Digital Realty Trust offers scalability from a hundred square feet to thousands of square feet in state-of-the-art facilities with true carrier and managed service provider neutrality. Digital Realty Trust's facilities are fully managed by its world-class operations and engineering teams to support 24/7 mission-critical applications. "Having the right datacenter partner is critical for LiveOps because our IT systems are not just important infrastructure -- our IT systems are a key differentiator for us in the call center market," said Bill Trenchard, CEO of LiveOps. "Our proprietary technology platform enables home-based agents using a PC, Internet connection and phone to provide superior support to callers -- and our IT systems make it all possible. Digital Realty Trust's datacenter facility and the company's expert staff give us everything we need to ensure that our systems are always up, always supporting callers, and always ensuring great service for LiveOps' clients."