SUGARCRM INTRODUCES SUGAR DATA CENTRE EDITION FOR PARTNERS AND ENTERPRISES

Posted on: 03/06/2008

Global provider of commercial open source customer relationship management (CRM) software SugarCRM Inc has introduced Sugar Data Centre Edition (DCE) – a product line for SugarCRM partners and enterprise customers. Sugar DCE is a set of systems management, provisioning and monitoring tools enabling service providers and large organisations to deploy and manage multiple instances of SugarCRM from a centralised management console.

Sugar DCE will be delivered in two versions – one for partners and one for customers. Sugar DCE for Partners allows SugarCRM resellers and hosting providers to deliver SugarCRM in a Software as a Service (SaaS) model to their customer base. Sugar DCE for Enterprises allows large companies to manage multiple versions of SugarCRM within their company from a single location.

Built on SugarCRM’s multi-instance on-demand architecture, Sugar DCE includes the following features:

Templates – design brand new SugarCRM templates based on vanilla or custom images of the SugarCRM application.
Provisioning – create and deploy a brand new SugarCRM instance with the click of a button.
Management – clone instances, create sandbox or test instances, manage licenses, audit and archive instances.
Reporting – monitor usage across instances, including number of users, system performance and response times.

Sugar Data Centre Edition for Partners allows SugarCRM resellers, hosting providers and OEM partners to create and administer multiple custom versions of SugarCRM from a single location. These capabilities lower the cost of managing and supporting Sugar On-Demand and allow partners to offer greater customisation of SugarCRM based on industry and geographic demands.

For large companies serving multiple business divisions, Sugar Data Centre Edition for Enterprises allows IT organisations to create and manage multiple instances of SugarCRM from a single console, allowing companies to implement CRM solutions more quickly and meet the specific feature requirements of individual business units.

Sugar Data Centre Edition is currently in Beta testing with a select number of partners and enterprise customers. The product will be generally available this summer and can be used to support Sugar Community Edition, Sugar Professional and Sugar Enterprise editions.

More about functionality at www.sugarcrm.com/crm/products/dce.html while to sign up for a free trial of Sugar Professional 5.0, go to www.sugarcrm.com/crm/ondemand_eval.html.