A fire safety contractor caused a complete shutdown at hosting firm Webfusion's data centre today, crippling thousands of websites. "An external third party was carrying out routine maintenance in our data centre, and testing our systems for fire prevention," Webfusion said in a system status update. "Unfortunately, due to human error, our fire prevention systems were in fact triggered.
The firm's £2.5 million Leeds data centre, designed by IBM, opened in February last year. It disappeared from the internet at around 12pm, and customers are still reporting connectivity problems.