Privacy Policy

Last updated: 15 May 2026

1. Introduction

Datacentres.com ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services, including our market intelligence platform, interactive tools, advisory referral services, and downloadable reports. By using our Platform, you consent to the practices described herein.

2. Information We Collect

2.1 Information You Provide

  • Advisory enquiry forms: company name, contact name, email, phone, power requirements, preferred markets, timeline, project notes
  • Contact forms: name, email, company, subject, message
  • Newsletter subscriptions: email address
  • Report download requests: email address
  • Admin panel access: login credentials

2.2 Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent, and navigation paths
  • Referring URLs and search terms
  • Device type and screen resolution
  • Tool usage data (markets compared, calculator inputs) - not linked to personal identity

3. How We Use Your Information

  • Respond to advisory enquiries and connect you with licensed professionals
  • Process contact form submissions and respond to messages
  • Send newsletters and market intelligence you have requested
  • Deliver downloadable reports and research
  • Improve and personalise your experience
  • Analyse usage patterns to improve content and tools
  • Detect and prevent security threats
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. How We Share Your Information

  • Advisory partners: When you submit an advisory enquiry, your requirements are shared with our licensed advisory partners (including professionals affiliated with Avison Young) to facilitate your request
  • Email delivery: SendGrid (Twilio) processes transactional emails on our behalf
  • Newsletter: Brevo (Sendinblue) manages newsletter distribution
  • Hosting and database: Vercel (hosting, edge functions, analytics) and Vercel Postgres (data storage)
  • Mapping: Mapbox processes map interactions
  • Legal requirements: We may disclose information if required by law

5. Cookies and Tracking

  • Essential cookies: Session management and security features
  • Analytics: Vercel Analytics (anonymised, no persistent cookies)
  • Functional: Tool preferences and dismissed notifications
  • Third-party: Mapbox may set cookies for map functionality

You can control cookies through browser settings. Disabling cookies may affect functionality.

6. Data Security

We implement technical and organisational measures including TLS/SSL encryption, secure hosting (Vercel), database encryption (Vercel Postgres), access controls, and regular security reviews. Form submissions are encrypted in transit via HTTPS. However, no transmission method is 100% secure and we cannot guarantee absolute security.

7. Data Retention

Advisory enquiries: duration of engagement plus 3 years. Contact submissions: 2 years. Newsletter subscribers: until unsubscribe. Analytics: anonymised, retained indefinitely. You may request deletion at any time via our contact form.

8. International Transfers

Your information may be transferred to and processed in the United States (hosting via Vercel, email via SendGrid/Twilio) and other countries. We ensure appropriate safeguards including standard contractual clauses where required by applicable data protection law.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access: Request a copy of personal data we hold
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion (subject to legal retention requirements)
  • Portability: Request data in machine-readable format
  • Objection: Object to processing for certain purposes
  • Withdrawal: Withdraw consent at any time

To exercise these rights, contact us. We respond within 30 days. EU/EEA residents may lodge complaints with local data protection authorities.

10. Third-Party Data Disclaimer

The Platform incorporates data from third-party providers including CoStar Group. This data is subject to the respective provider's terms of use and accuracy limitations. We do not control third-party data quality and make no representations regarding its accuracy. Users should verify critical data points independently before making decisions.

11. Children's Privacy

The Platform is not directed to individuals under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it promptly.

12. Changes

We may update this Policy at any time. Material changes will be indicated by updating the "Last updated" date. Continued use constitutes acceptance.

13. Contact

Questions about this Privacy Policy: contact us.